Support

Service Network

Production bases, scientific research centers and marketing & service organizations in more than 40 countries — with whole-life-cycle service for the products they support.

40+ countries, on the ground

MOON-TECH maintains production bases, scientific research centers and marketing & service organizations in more than 40 countries around the world, serving users in 120+ countries and regions.

Whole product life cycle

Service is organized around the product life cycle — from commissioning and operator handover to long-run operation and maintenance support for the installed base.

Automated systems, less downtime

High system automation with real-time monitoring and alarm shortens manual commissioning and makes faults visible early — in AIST units, an integrated active defense system adds a final physical layer of protection.

How support starts

Three steps to a supported installation

Specify

Send process temperatures, duty and layout. We return a matched unit with its published specification and refrigerant basis.

Deliver

Skid-mounted, container-housed units arrive ready for connection — no machine room to build, control logic matching the refrigerant system.

Operate

Commissioning, monitoring and long-run support from the network closest to your plant.

Tell us about your plant. We’ll size the system.

Send your process temperatures, duty and layout — our engineers respond with a matched unit and specification.

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